Refund policy

At Leather Line, we want you to be completely satisfied with your purchase. If something isn't quite right, we are here to help you with our clear and easy return and refund process.

1. Return Window

- You can request a return within 7 days of receiving your order. Return requests made after 7 days will unfortunately not be accepted or eligible.

2. Eligible Items for Return

- Items must be completely unused, unworn, and in their original, brand-new condition.

- Products must include all original tags, labels, and packaging.

- Items received with a manufacturing defect, physical damage during transit, or an incorrect size/product sent by us are fully eligible for return.

3. Ineligible Items for Return

- Products that have been used, worn, altered, or damaged due to customer mishandling.

- Items returned without their original packaging, tags, or labels.

- Custom-made or personalized leather products.

4. Refund Process & Timeline

- Once your returned item is received and thoroughly inspected by our quality control team, we will notify you of the approval or rejection of your refund.

- If approved, your refund will be fully processed and credited back to your original payment method or bank account within 15 days.